Remote IT Support Software

Controlly helps IT technicians and support providers fix computers remotely from any browser — either through installed agents you manage, or instant one-time sessions with Controlly Snap.

Encrypted sessionsOne-time pairing tokensOn-screen access indicator

Two ways to support

For machines you look after regularly, install the Controlly agent once and connect any time. For quick, one-off help, use Controlly Snap: the person you're helping runs a temporary helper and you're on their screen in seconds — no account required on their end.

Professional and trustworthy

Encrypted sessions and a persistent on-screen banner mean the person being helped always knows what's happening. When a Controlly Snap session ends, the temporary helper removes itself automatically.

What's included

Attended & unattended support
Instant one-time help with Controlly Snap
Encrypted sessions
On-screen access indicator
Self-removing temporary helper

Frequently asked questions

Can I provide remote IT support without installing permanent software?

Yes. Controlly Snap lets you help someone through a temporary, self-removing helper — no permanent install and no account needed for the person receiving support.

Ready to take control?

Start free in minutes — no credit card required.

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